We serve Rocky Hill and nearby towns. Our office is at 2189 Silas Deane Highway in Rocky Hill, and every emergency call is dispatched from there. Call (860) 397-8103 with your address and we confirm whether we can come.
Rocky Hill, our home base
Rocky Hill is a single-ZIP town, 06067, on the west bank of the Connecticut River. I-91 exits 23 and 24 lead to Route 3 and Route 99, and our office sits on Route 99, the Silas Deane Highway. For you, that means the shortest dispatch distance is within town.
The MDC supplies water and sewer in Rocky Hill. Problems on the utility side of your meter belong to MDC, and everything inside the property line can be handled by a plumber. Read about our plumbing services to see what we do.
Call the 24/7 line, describe the problem, and we confirm what it will cost before any work starts.
Towns we serve beside Rocky Hill
Each town below has its own page with local details and the services callers ask for most.
Wethersfield, CT
North of Rocky Hill, ZIP 06109. Many homes there were built before 1970, so older piping and water heaters come up often.
Newington, CT
Northwest of Rocky Hill, ZIP 06111. A mix of single-family homes and commercial buildings along the Berlin Turnpike.
Cromwell, CT
South of Rocky Hill, ZIP 06416. Cromwell has its own water district, separate from the MDC.
Other nearby places
We also get calls from other towns around Rocky Hill, such as Berlin and Glastonbury across the river. We handle those case by case, depending on the day's schedule and where our plumbers are.
Call with the address and tell the dispatcher what is wrong. If we can come, we book it. If we cannot, we say so right away rather than leave you waiting on a promise.
What to know in each town
The pipes behind a call depend on the house and the utility, so these notes cover what usually matters.
Rocky Hill 06067
Most homes date from the 1960s to the 1980s, so older shutoff valves and water heaters are common causes of calls. MDC supplies water and sewer, so ask MDC about anything on its side of the meter.
Wethersfield 06109
About 68% of homes were built before 1970, so galvanized or old copper lines and original drains turn up. MDC serves water and sewer here too, which keeps the utility handoff the same as Rocky Hill.
Newington 06111
About 53% of homes were built before 1970, and most are detached single-family houses. MDC covers water and sewer. A basement floor drain that bubbles is a common reason to call.
Cromwell 06416
Cromwell is served by the Cromwell Fire District Water Department, a different system from MDC. Ask the district for its latest water quality report and test your tap before sizing a filter or softener.
How coverage is confirmed by address
ZIP codes alone do not decide coverage. A ZIP can span several areas, and our schedule changes through the day. So the dispatcher confirms by the actual street address when you call.
Give the address, the town and a one-line description of the problem. If a plumber is available, we book it and give you the price before work starts. If not, we say so at once and suggest what to do in the meantime.
Emergencies are handled ahead of routine jobs, and the line is open 24/7. Same-day appointments are offered when available. We do not promise an arrival time.
What helps us confirm coverage
Tell dispatch these three things
- The full street address and town, so we can see where the job is.
- What is wrong and how urgent it feels, such as active flooding or a slow drain.
- Whether the water is shut off, so we can give safety steps while we book.
Coverage is confirmed on the call, because it depends on the day's schedule. You can also read how we work on the about page.
A note on dispatch
We do not keep offices in Wethersfield, Newington or Cromwell. Every job is dispatched from Rocky Hill. Same-day appointments are offered when available, and we do not promise an arrival time. Contact us for address and hours.
Questions homeowners ask
Do you cover every ZIP code near Rocky Hill?
We serve ZIP 06067 and nearby towns, including 06109, 06111 and 06416. Beyond those, call with the address and we tell you whether we can come.
Is emergency service available outside Rocky Hill?
Yes, in nearby towns when the schedule allows. The line runs 24/7, and you get a clear price before work starts.
Do you have an office in Wethersfield, Newington or Cromwell?
No. Our only office is at 2189 Silas Deane Highway in Rocky Hill. Calls from those towns are dispatched from there, so we cannot promise an arrival time.
What if my town is not listed?
Call anyway. We get calls from other towns around Rocky Hill and handle them case by case, depending on the schedule and the job. We tell you right away whether we can come.
Can I call at night from a nearby town?
Yes. Dispatch answers 24/7, including nights, weekends and holidays. After-hours visits are priced differently, and you hear the price before work starts.
Who do I call about a leak on the street side of the meter?
In Rocky Hill, Wethersfield and Newington, MDC handles water and sewer on its side. MDC Utility Services is (860) 278-7850. Past the meter, call us.